Tools to Perfect Your Craft
Who We Are
Musicians
Music lovers
Instrument Lovers
Music Students
To say we are music obsessive would be an understatement
At the heart of our business is our people who share the same love for music and musical instruments as you do. We are passionate about what we do, and that’s why we create for you the tools that we would use for our cherished instruments as well as yours.
Who I Am?
I am Ana. And I love music more than anything. I am a guitarist, songwriter, music student and sometimes performer. My deep love for music began when I was a very young age, and my parents took me on long drives in the car. Music was always playing, and I could feel it deep inside of my soul. If music grabs hold of you like it did with me … you know it, and just listening to it is nowhere enough. You need to play it. You need to create it. I am presently in my 3rd year in a music program at a Boston MA college. I am earning my way through college and working towards my music degree. I love my instruments (I play other instruments in addition to the guitar now) and, while they are not the most expensive ones, they are cherished by me. So, with every tool or aid for music we create, I am always deeply considering protection of the instrument.
Why Our Customers Choose Us
Quality
Premium materials + generous sizing = Quality. Designed to perform better and last longer. That’s the simple uncompromising quality standard that drives everything we do. We don’t sacrifice quality. We don’t cut corners. We don’t cut dimensions. From using premium raw materials through to our quality assurance inspections of every single item we ship. Our goal is that every product bearing our name becomes a trusted part of your crafting experience.
Value
Smart design + quality construction = Long-life value. By producing products that will last decades we deliver timeless value far beyond the initial price. We keep our prices affordable because we know hobbies can be expensive. We procure materials as close to the source as possible while favoring quality suppliers. We use lasting materials and build value into our products.
Our 100% Guarantee
Everything we sell is backed by our 60-Day Money Back Guarantee. This means you can shop with full confidence. If you are not completely satisfied, simply send it back for a full refund (or no-cost replacement if you prefer) (See our complete return policy for details). Your satisfaction is our top priority. We aren’t satisfied unless you’re satisfied.
Return Policy
It’s simple really. We want you to be happy. If you are not happy with your purchase, then we’re not happy. Simply send an email to Support@RiffSmith.com to advise us that you would like a refund. We will advise a return method and refund your money (or send you a new product if that is what you wish). No questions asked. If you want to share your experience with us, that would be terrific because if you experienced an issue, possibly another customer will and we are always trying to improve our products.
Let's Talk?
if You have any Question Regarding Products Please Feel Free to Contact